Effective Date: November 2, 2025
Company: TRYB International, LLC
Address: 131 Continental Dr, Suite 305, Newark, DE 19713, USA
Email: [email protected]
Website: www.fleurinelle.com
1. Introduction
This Privacy Policy explains how TRYB International, LLC (“fleurinelle,” “we,” “our,” or “us”) collects, uses, discloses, and protects your personal information when you visit, register, or make a purchase from www.fleurinelle.com (the “Site”), participate in our TRYB Loyalty program, or interact with us through email, SMS, WhatsApp, social media, or push notifications.
By using our Site, placing an order, or joining any of our programs, you acknowledge and agree to the terms of this Privacy Policy.
2. Information We Collect
We collect the following types of personal information from you, either directly or automatically:
a. Personal Identification Information
Full name
Date of birth
Billing and shipping address
Email address
Phone number
Payment and transaction details
Account login credentials (if applicable)
We collect date of birth to:
Verify legal age for transactions or consent,
Send personalized birthday offers or gifts,
Allocate loyalty points and special promotions under TRYB Loyalty, and
Improve personalization and customer experience.
b. Device & Technical Data
IP address and device identifiers
Browser type, operating system, and language
Pages visited, time spent, and clickstream data
Cookies, tracking pixels, and analytics data (see our Cookie Policy)
c. Loyalty & Communication Data
TRYB Loyalty account details (membership ID, points, redemptions, tier level)
Communication preferences and engagement metrics (email opens, SMS/WhatsApp responses, etc.)
Customer service history and interactions
3. How We Use Your Information
We use collected data for the following purposes:
Order Fulfillment – To process, confirm, and deliver your purchases.
Customer Service – To provide support, answer questions, and resolve issues.
TRYB Loyalty Program – To register and manage your TRYB Loyalty membership, allocate points, track rewards, and send updates.
Marketing & Communications – To send you updates, offers, birthday promotions, and personalized recommendations via email, SMS, WhatsApp, or push notifications.
Analytics & Personalization – To understand user behavior, improve performance, and enhance your experience on our Site.
Legal Compliance & Fraud Prevention – To verify identities, prevent unauthorized transactions, and comply with applicable laws.
Cross-Brand Insights – To improve services across other TRYB International–owned brands.
4. Marketing & Communication Consent
By providing your contact details and using our Site, you consent to receive communications from us related to:
Order confirmations, delivery updates, and support
TRYB Loyalty points, rewards, and birthday offers
Promotional content, seasonal collections, and event campaigns
Product launches and personalized recommendations
We may send these communications through email, SMS, WhatsApp, or browser push notifications.
You can withdraw consent at any time by clicking “unsubscribe” in emails, replying “STOP” to SMS, or adjusting preferences through the link provided in our messages.
5. TRYB Loyalty Program
By joining or using TRYB Loyalty, you agree that:
Your personal information (including name, email, phone, and date of birth) is stored to manage your account and benefits.
We may use your data to send exclusive offers, reminders, and birthday or milestone rewards.
Your TRYB Loyalty activity may be shared with other TRYB-powered platforms or partner merchants solely to process your loyalty benefits or promotions.
All TRYB Loyalty data is processed in compliance with this Privacy Policy.
6. Information Sharing & Disclosure
We do not sell your personal information.
However, we may share limited data under the following circumstances:
Affiliated Companies and Services
We share information within TRYB International, LLC’s network (e.g., TRYB Loyalty, TRYB Review, SHRTStays, UniPerks, CRESCENTS, etc.) for business operations, analytics, and marketing.Trusted Third-Party Service Providers
With delivery couriers, payment processors, CRM systems, analytics tools, and marketing automation platforms that process data on our behalf under strict confidentiality agreements.Legal Obligations
When required to comply with a court order, law enforcement request, or regulatory authority.Business Transfers
If we merge, sell, or transfer our assets, your data may be part of that transaction under equivalent protections.
7. Data Retention
We retain your personal data only as long as necessary to:
Complete transactions and support your account,
Maintain TRYB Loyalty records, and
Comply with legal or tax obligations.
Inactive accounts and loyalty records may be anonymized or deleted after 36 months of inactivity.
8. Data Security
We implement strict security measures, including SSL encryption, firewalls, and restricted database access.
Payment information is processed by PCI-compliant gateways; we do not store full card numbers.
9. Your Rights
Depending on your country or region, you may have the right to:
Access, correct, or delete your personal information
Withdraw marketing consent
Object to certain processing activities
Request a copy of your stored data
To exercise these rights, email [email protected]. We will verify your identity and respond within 30 days.
10. Cookies & Tracking Technologies
We use cookies, analytics tools, and similar technologies to:
Enable essential site functionality
Analyze traffic and usage
Personalize ads and promotions
For more details, see our Cookie Policy.
11. International Data Transfers
As a U.S.-based company, your information may be transferred and processed in the United States or other jurisdictions where we or our partners operate.
We ensure such transfers comply with applicable data protection laws.
12. Children’s Privacy
We do not knowingly collect data from individuals under 16.
If a minor’s data is found in our systems, we will delete it upon request.
13. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be posted here with a revised Effective Date.
14. Contact Us
TRYB International, LLC
131 Continental Dr, Suite 305
Newark, DE 19713, USA
📧 [email protected]