Delivery Partner Agreement

Effective 2026-06-01. This Delivery Partner Agreement ("Agreement") is a binding contract between the individual driver accepting it ("Driver", "you") and TRYB International, LLC, 131 Continental Dr, Suite 305, Newark, DE 19713, New Castle County, Delaware, United States ("Fleurinelle", "we"). By ticking "I accept" at sign-up, and again whenever a new version is issued, you confirm you are authorised to accept this Agreement and agree to every clause below.

1. Relationship of the parties

1.1 You are an independent contractor and, in Morocco, a self-employed autoentrepreneur registered under law no. 114-13. Nothing in this Agreement creates an employment relationship, subordination, protection under the Moroccan Labour Code, paid leave, minimum wage, notice, indemnité de licenciement, or CNSS enrolment on Fleurinelle's part.

1.2 Fleurinelle operates the marketplace and matches partner shops with drivers. You perform each delivery independently, using your own vehicle, at your risk.

2. Your warranties and obligations

2.1 You warrant that: (a) you hold a valid Moroccan driver's licence for the vehicle class you use; (b) your vehicle is insured for professional carriage and roadworthy; (c) you hold a valid autoentrepreneur card and file all applicable taxes and social contributions yourself; (d) you have no criminal-record entry preventing delivery to a private address; (e) every document you upload is authentic and current. Any misrepresentation is a material breach.

3. Nature of the service

3.1 Deliveries are offered job-by-job. You are free to accept or decline each job. Fleurinelle does not guarantee any minimum number of jobs, hours or income. You are not exclusive to Fleurinelle and may work for other platforms.

4. Payment

4.1 Fleurinelle pays a fixed fee per successfully delivered order, displayed in your dashboard before you accept the job. Payouts are made weekly by bank transfer to the RIB you provide, against invoices issued by your autoentrepreneur account.

4.2 Fleurinelle may withhold, offset or claw back amounts related to disputed, undelivered or fraudulent orders, missing photo proof, or breaches attributable to you.

5. Care of goods and photo proof

5.1 You take custody of each bouquet at pickup and are strictly liable for its condition until delivery.

5.2 A delivery is not complete until you upload a genuine, timestamped photograph taken at the door. Marking a delivery complete without a truthful photograph is a serious breach and may be treated as fraud.

5.3 Damage, loss, theft, temperature-related deterioration or missed delivery windows caused by your fault are deducted from your next payout or invoiced.

6. Insurance and risk

All risks associated with driving — bodily injury to yourself, to your passenger, to third parties, damage to your vehicle, road accidents, fines or seizures — are borne solely by you. Fleurinelle has no obligation to indemnify you for such risks. You must carry a third-party liability policy covering commercial use.

7. Buyer anonymity and confidentiality

7.1 The buyer's identity, contact details and country must never be disclosed to the florist or any third party. You receive only the recipient's delivery information and use it strictly to complete the delivery.

7.2 All order details, florist information, pricing rules and any other information you access through the Platform are strict business secrets and remain confidential during and after this Agreement.

8. Non-solicitation and non-circumvention

For twelve (12) months after your last delivery, you will not directly solicit any Fleurinelle buyer, recipient, florist or driver to bypass the Platform. Breach entitles Fleurinelle to liquidated damages of 20,000 MAD per solicited party, in addition to any other remedy.

9. Personal data

You authorise Fleurinelle to process the personal data you provide (identity, licence, RIB, criminal record, on-duty geolocation) to run the delivery service, in accordance with Moroccan law no. 09-08 and the Fleurinelle Privacy Policy. You act as our processor for any recipient personal data you receive and will handle it only to complete the delivery.

10. Suspension and termination

10.1 Fleurinelle may suspend or terminate your account at any time, without notice or indemnity, for: breach of this Agreement, expired or invalid documents, on-time rate below 80%, average rating below 3.5/5, safety concerns, fraud, false photo proof, or conduct damaging Fleurinelle's reputation.

10.2 You may terminate at any time in writing; deliveries in progress must be completed. Clauses that by nature survive (confidentiality, non-solicitation, indemnity, liability, data, governing law) continue after termination.

11. Limitation of liability

Fleurinelle's total liability under or in connection with this Agreement, all heads of damage combined, is capped at the sum of payouts you actually received in the three (3) months preceding the claim. Fleurinelle is not liable for any indirect, consequential, moral, reputational or lost-earnings damages.

12. Indemnification

You will indemnify and hold Fleurinelle, its officers, employees, insurers and shareholders harmless from every claim, penalty, fine, cost or damage — including reasonable legal fees — arising from your delivery activity, your vehicle, your driving, your tax or social filings, your handling of goods or personal data, or any breach of this Agreement.

13. Waivers

You expressly waive any claim for reclassification as an employee, any right to paid leave, notice period, severance, CNSS enrolment by Fleurinelle, or any other benefit reserved by Moroccan law for salaried workers. Any dispute will be resolved individually — you waive the right to bring or participate in a class, collective or representative action.

14. Changes to this Agreement

Fleurinelle may issue updated versions. When a new version is published, you must accept it at your next login before claiming further deliveries. Your acceptance (date, time, IP address, browser, version) is logged as proof.

15. Governing law and disputes

This Agreement is governed by the laws of the State of Delaware, United States, without regard to conflict-of-laws rules. Disputes will be resolved exclusively by binding individual arbitration under the AAA Commercial Arbitration Rules (seat: Delaware; proceedings may be conducted remotely), except that either party may seek injunctive relief to protect confidential information or intellectual property. Class and representative proceedings are waived.

16. General

This is the entire agreement between the parties on its subject matter and supersedes prior understandings. If any provision is unenforceable, the rest remains in force. You may not assign this Agreement; we may assign it to an affiliate or successor.

17. Contact

TRYB International, LLC, 131 Continental Dr, Suite 305, Newark, DE 19713, New Castle County, Delaware, United States. hello@fleurinelle.com · +212 6 61 24 88 07.