Question 1

How fast is flower delivery in Fes?

Accepted Answer

Orders placed before 17:00 Morocco time are delivered the same day, usually within three hours. After the cutoff we deliver the next morning.

Question 2

Which neighbourhoods do you serve in Fes?

Accepted Answer

We currently deliver to Ville Nouvelle, Fes El Bali, Agdal, Route d'Immouzer, Narjiss and more, 5 zones in total. Each zone has its own fee shown before payment.

Question 3

How much does delivery cost in Fes?

Accepted Answer

Delivery is 40 to 60 MAD depending on the zone, converted into your currency at checkout. Nothing is added afterwards.

Question 4

Do you deliver in Fes on public holidays?

Accepted Answer

Yes, including Eid and Throne Day, though windows are wider and we recommend ordering a day ahead.

Question 5

What is Fleurinelle?

Accepted Answer

Fleurinelle is a multi-vendor flower marketplace for Morocco. It routes each order to our local team in Casablanca, Marrakech, Rabat, Tangier or Agadir who prepares, delivers and photographs the bouquet at the door.

Question 6

Does Fleurinelle deliver same-day flowers in Morocco?

Accepted Answer

Yes. Orders placed before 17:00 Morocco time (16:30 in Agadir) are delivered the same day, usually within three hours of our team accepting the order.

Question 7

Which Moroccan cities does Fleurinelle cover?

Accepted Answer

Casablanca, Marrakech, Rabat, Tangier and Agadir, with dozens of neighbourhood zones per city and clearly published delivery fees per zone.

Question 8

Where do the flowers come from?

Accepted Answer

Every bouquet is arranged that morning by our vetted team inside the delivery city. Nothing is shipped internationally — our team is local, and the photographer at the door is the same person who cut the stems.

Question 9

How much does flower delivery in Morocco cost?

Accepted Answer

Bouquets typically range 250 to 2000 MAD, plus a per-zone delivery fee of 40 to 110 MAD. Prices convert to your local currency (EUR, USD, GBP, AED, SAR, CAD, CHF, SEK) at checkout, no surprise conversions.

Question 10

Can I send flowers from abroad?

Accepted Answer

Yes. Buyers pay in their own currency from France, Spain, Netherlands, Belgium, Italy, Germany, UK, US, Canada, UAE, Saudi Arabia, Switzerland, Sweden, Norway, Denmark or Qatar. Every payment is settled in dirhams inside Morocco.

Question 11

What payment methods does Fleurinelle accept?

Accepted Answer

Visa, Mastercard, American Express, Apple Pay, Google Pay, iDEAL and Bancontact. Stripe and TRYB Billing are supported as parallel gateways.

Question 12

Is there a same-day photo proof of delivery?

Accepted Answer

Yes. Every delivery ends with a photo taken at the door, timestamped and sent to the buyer by email and to their tracking page within minutes.

Question 13

Can the card message be written in Arabic?

Accepted Answer

Yes. Card handwriting can be Arabic, French, English or Spanish, and our team writes it by hand.

Question 14

What happens if nobody is home?

Accepted Answer

Our team reports it immediately, Fleurinelle support contacts the buyer within 30 minutes, and the buyer can choose a free redelivery, an alternative address, or a full refund.

Question 15

Does Fleurinelle deliver in Fes?

Accepted Answer

Yes. Fleurinelle delivers across 5 delivery zones in Fes, with its own local team. The same-day cutoff is 17:00 Morocco time.

Flower delivery in Fes

Delivery zone

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rosalie

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Beauty

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Eterna

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For Your Heart !

Occasions

Frequently asked questions